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For return of Ergo-desk follow click here |
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If goods are being returned to us as unsuitable for their
intended purpose or because they were found to be either damaged
or defective upon delivery, please inform Customer Services on
01784 477780 or e-mail info@visual-q.co.uk of your intention to
return them to us within 7 working days of delivery and we will
authorise with a Goods Return Number. Returns under warranty
should likewise be advised by e-mail before posting. Please
parcel the goods securely and enclose a Telework Essentials Returns Note and the
original packaging so that we can deal with your replacement
promptly. The cost of returning the goods will in the first
instance be borne by the purchaser. In cases of confirmed
warranty claims this return postage may be refunded. |
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Cooling off Period: |
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If for any reason you are unhappy with your purchase, contact
us within seven working days after date of delivery and return to
us with the original packaging and in a saleable condition. A
full refund for the items will be made. The cost of returning
these items must be paid for by the purchaser. |
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Guarantee |
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If you consider that a product supplied by us has failed in
some way, then please contact Customer Services on 01784 477780
(National call rate) or e-mail info@telework-essentials.co.uk with
details of the problem and details of the original purchase. We
will do our best to rectify the problem quickly and
professionally. |
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